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Forum Discussion
I have a basic Dropbox account (=free) but Dropbox has charged me 903 DKK (approx 130 USD).
Anyone that know what to do? I cannot connect to dropbox support since my account is free.
1 Reply
- Rich
Super User II
CGJohansson wrote:
I have a basic dropbox account (=free) but dropbox has charged me ...
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your billing information, then someone else has and you should be contacting your bank.
