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Rombout V.'s avatar
Rombout V.
Helpful | Level 5
9 months ago

I keep seeing an error with Google Play on my Android mobile app and I can't check my Dropbox plan.

Imntrying to view my plan on android 14 Samsung S24+

I keep getting this error. When incheck linked device, this same device was link already twice. So unlinoed those. But it still shows the same error.

The info it shows is insufficient and not helpful

 

How can I solve this issue?

 

Error Messages
Plans

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  • Rombout V.'s avatar
    Rombout V.
    Helpful | Level 5
    8 months ago

    Nancy 

    Another issue i still see there. They are marked as read, even when you dont click them as soon as the page loads. In the screengrab you see unmarked notifications, when i reloaded the page, they were unmarjed

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Thanks for all the screenshots you’ve shared! I’d like to ask you to take this one step further and test the behavior on the website from an incognito window, as well. Are you receiving similar error logs then? 

    As for the notifications on the Dropbox forum, it’s expected to see them all marked as read, if the page was refreshed in the meantime.

  • Rombout V.'s avatar
    Rombout V.
    Helpful | Level 5
    8 months ago

    Notifications seem to work fine, also in ingocnito window

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