Forum Discussion

Vikki G's avatar
Vikki G
New member | Level 1
10 months ago

I paid for a subscription but I'm still running low on storage.

Had an email stating drop box had been down graded, used the link in email to upgrade (used a different card and verified on mobile app, as there was no capacity to update billing information on my a...
billing
Storage space
upgrades
Vikki G's avatar
Vikki G
New member | Level 1
10 months ago

Of course, could you please email me at [email removed as per Community Guidelines] but also cc [email removed as per Community Guidelines] .He is the bill payer and my employer. Thank you

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey Vikki G!

I can only send the email to your Community-linked email address. I just reached out to you, so we can take it from there.

Reply back, and we'll continue troubleshooting. Thanks!

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