Forum Discussion

Jeff Dominic Price's avatar
Jeff Dominic Price
New member | Level 2
9 months ago

I upgraded my Dropbox account and I keep seeing a banner saying my card is expired.

I have a red credit card expired banner that won't go away. This started when I upgraded my account.
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Jeff Dominic Price's avatar
Jeff Dominic Price
New member | Level 2
9 months ago

I did re-enter the credit card details. The banner is still there.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Thanks for giving it a go, Jeff Dominic Price. From what I could find in the meantime, you also have a support ticket with our team and it’s been sent over to our specialists. 

Since they’re investigating this already, I’d suggest continuing with them directly and replying to their latest email; they’ll further assist you after that.

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