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Forum Discussion

jessandsaskia's avatar
jessandsaskia
Helpful | Level 5
7 months ago
Solved

I upgraded my plan to Plus, but I don't see the 2TB of storage.

I upgraded my plan to Plus, my storage space should have increased to 2 TB, but that did not happen. The payment went through and the email address is correct. I can't contact Dropbox to fix this bec...
Dropbox Plus
Storage space
upgrades
  • jessandsaskia's avatar
    jessandsaskia
    6 months ago

    Hi Nancyā€‹ , thank you! It seems the problem I had is solved. The storage space on the subscription space has changed to 2 TB. I tested it now and it works! šŸ˜ŠšŸŽ‰

jessandsaskia's avatar
jessandsaskia
Helpful | Level 5
7 months ago

Hi Mark, I upgraded on the Dropbox website.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hi jessandsaskia! Can you send me a screenshot of what you see on this page? Iā€™d like to investigate this further.

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