We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Paul1989's avatar
Paul1989
Explorer | Level 3
2 months ago

I upgraded to Plus, but my account still shows only 2 GB of quota

I just bought Dropbox Plus but it keeps saying that I don't have enough space: Should be 2000GB now, how can I fix this?

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!