Forum Discussion

LetsDesign's avatar
LetsDesign
Explorer | Level 3
2 years ago

I want to cancel a subscription but can't access old email

I have a few dropbox accounts, currently signed into one of them. I am unable to sign into my other dropbox account as the email address is from an old employee, I no longer have access to it. I have...
billing
cancellations
Payments
tscheinblum's avatar
tscheinblum
Explorer | Level 4
2 years ago
Hi Walter, I have access to the Gmail account, which is what I'm using to sign into the community profile. I don't see any emails from Dropbox concerning the tickets though. Also checked junk. Thanks!
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the update tscheinblum 

 

I've just sent you an email to the email address that's linked to your profile here on our Community.

 

Could you have a look at your inbox for my message now?

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