I want to cancel my Dropbox Standard trial and recover my old files

Dropbox Plan
Business Standard
Payment Method
No payment information provided. Already known due to ongoing payments via Visa.
How did you upgrade?
Mobile app store on Android phone

Question or Issue

Subject: Cancel Dropbox Standard trial & recover old files

Question:

Hello, I canceled my Dropbox Standard trial to Basic two weeks before the end of the trial period.

Happening: However, I never received an email confirmation. Two days before the end of the trial, I received an email asking me to provide my billing information. However, I canceled the trial. How can I be sure my trial has been canceled without being billed for it after the trial period? Furthermore, all my old photos uploaded from approximately 2010 to 2020 have disappeared, even though I have a paid account on an old Dropbox account. How do I get these photos back? I only use three devices and currently use less than 1 GB of data. I now have a dropbox Basic account. 

Expect to happen: 1. Email confirmation that my Dropbox Business Standard trial has ended before November 22, 2025.  2. I would prefer to have my photos back, as I have been paying subscription fees for them for years. If you cannot restore these photos, I am hereby filing a complaint and claiming damages. I look forward to a written response and a solution from the Dropbox team as soon as possible.