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Andy Dunn's avatar
Andy Dunn
New member | Level 2
8 months ago

I want to cancel my subscription and get a refund for my payment

I immediately want to cancel a subscription I never use. I cannot find how to cancel and refund my subscription at once. I have used your service for years. Andy [removed per the Dropbox Community ...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 months ago
Andy Dunn wrote:

I immediately want to cancel a subscription I never use. I cannot find how to cancel and refund my subscription at once.

If you subscribed through the Dropbox website you can easily cancel your subscription from the bottom of your Subscriptions page. If you subscribed on a mobile device, you'll need to go through the Subscriptions for that devices app store.

https://help.dropbox.com/plans/downgrade-dropbox-individual-plans

When you cancel a subscription, you're cancelling any future charges and you'll retain your current account benefits until your next billing cycle, at which point your account will downgrade back to a Basic (i.e. free) account.

In most cases, subscriptions fees are non-refundable.

About Plans and Subscriptions

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