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Forum Discussion

ape11's avatar
ape11
Explorer | Level 4
8 months ago

I want to cancel Seagate’s 6-month trial, as I only have 2GB after applying.

I purchased Seagate and applied for the 6-month trial. Although I received the email, my storage is still showing as 2GB. Is this normal? I thought I had subscribed, but I didn’t see a button to canc...
billing
cancellations
downgrade
Jay Lalwani's avatar
Jay Lalwani
Explorer | Level 3
3 months ago

Hey Walter​ I am facing the sa

me issue and I have tried all things but not able to cancel my subscription of dropbox backup received through Seagate i don't want to pay 71 dollar and continue

Please help me to cancel my subscription from back-end 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey Jay Lalwani!

I checked this thread, and it looks like our colleague, Hannah has already been in contact with you via email. 

Hang tight, and she'll reply back as soon as possible to help with your request.

If you need something else, please let me know and I will be more than happy to help every step of the way. 

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