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I was charged 3 times this month for a Plus subscription, when I have a Basic account.
So I've just seen my bank statement and noticed DB have billed me 3x in one month, twice on the same day, all with separate transaction ids. The kicker is though that I don't pay for DB, I use basic ...
Dropbox cannot charge you if you've not given it your card details.
I mean thanks for the reply but if you were to look at my PayPal account:
and my DropBox plan:
you can clearly see that yes they can indeed charge me three times. I also have 2FA on my account so hacking it is next to impossible.
You need to log a ticket with Dropbox via http://www.dropbox.com/support while not logged in anywhere - even to here. Therefore it is usually better to use an incognito window.
Also you'll see from my original post, yes I have already done this but thank you for the reply once again.
Mark
Super User II
Super User III also have 2FA on my account so hacking it is next to impossible.
I believe you have been charged, the pictures show that. BUT. Ultimately nobody can charge you for anything if they dont have your details So, if you have 2FA on it almost certainly means you have given them your details.
As I said, usually, it is people setting up and not cancelling a free trial.
