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I was charged 3 times this month for a Plus subscription, when I have a Basic account.
So I've just seen my bank statement and noticed DB have billed me 3x in one month, twice on the same day, all with separate transaction ids. The kicker is though that I don't pay for DB, I use basic ...
Dropbox cannot charge you if you've not given it your card details.
I mean thanks for the reply but if you were to look at my PayPal account:
and my DropBox plan:
you can clearly see that yes they can indeed charge me three times. I also have 2FA on my account so hacking it is next to impossible.
You need to log a ticket with Dropbox via http://www.dropbox.com/support while not logged in anywhere - even to here. Therefore it is usually better to use an incognito window.
Also you'll see from my original post, yes I have already done this but thank you for the reply once again.
Rich
Super User II
Super User II... if you were to look at my PayPal account ... you can clearly see that yes they can indeed charge me three times.
The point is this... did YOU provide Dropbox with your PayPal information? If you didn't, and Dropbox charged you, then SOMEONE ELSE has provided Dropbox with that information.
I also have 2FA on my account so hacking it is next to impossible.
This isn't about hacking your Dropbox account. You have Basic, so there shouldn't be any charges. If there was a charge on YOUR account, it wouldn't be Basic anymore. Therefore these charges are likely for OTHER accounts.
So, if your account is still Basic, and you've never provided Dropbox with your PayPal information, then what has been hacked (or stolen, etc.) is your PayPal information.
