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kl2954's avatar
kl2954
Explorer | Level 3
6 months ago

I'm getting a 404 error when trying to upgrade my Dropbox Plus account

I ran out of space in my Plus account, so I clicked "upgrade," and I'm sent to a 404 error page. I need customer support, so I click to navigate there, and I'm sent to a 404 error page. I can't do an...
billing
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upgrades
kl2954's avatar
kl2954
Explorer | Level 3
6 months ago

It's the "plan details" page. I'm trying to upgrade from Plus to Standard. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey kl2954!

    I'm going to need some account-specific info. That's why I sent you an email, in order for us to have a closer look into this.

    Reply back to me, and we'll take it from there. Thanks a bunch!

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