Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
savedthroughfaith01
3 years agoNew member | Level 2
I'm having trouble applying for a position - can I contact HR?
Is there a way to contact HR for tech difficulties for applicants?
10 Replies
Replies have been turned off for this discussion
- Hannah3 years ago
Dropbox Community Moderator
Hey savedthroughfaith01, thanks for reaching out to the Dropbox Community.
Can you let us know exactly what you're having an issue with?
Do you have any questions?
Let me know.
- savedthroughfaith013 years agoNew member | Level 2So I could not complete the application the page kept getting stuck and I wouldn't know if there was someone I can talk to about completing the application. It just gets stuck and then every time I click next it just freezes and doesn't go anywhere I've tried it on different browsers and different automated hardware as well.
- Megan3 years ago
Dropbox Community Moderator
Hey savedthroughfaith01, sorry to jump in here!
Could you let me know the exact application you're having trouble with?
- eu842 years agoExplorer | Level 4
I am having the same issue as described here with a job posting: https://jobs.dropbox.com/listing/5379657
(Principal Product Manager, Search)
When I submit it appears that the "Employment" Header title is a required field, but it's just a label, no input field, so there's no way to remediate this and actually submit the application page successfully. I've included a screenshot of the red error message text and the asterisk showing this section header is somehow a required field. All other required fields are confirmed to be filled in and marked with a green check icon.
Please advise when this is resolved so that I may attempt to resubmit. Thank you.
- eu842 years agoExplorer | Level 4
This is also occurring on https://jobs.dropbox.com/listing/6073415/apply
- Nancy2 years ago
Dropbox Community Moderator
Hey eu84! Do you see the exact same thing on another browser and/or even incognito mode on your current browser?
- eu842 years agoExplorer | Level 4
I am using Chrome when it fails, I am unable to try it on other browsers and incognito mode because I don't want to submit multiple applications - are you able to submit a test application to test those questions? Thanks
- Nancy2 years ago
Dropbox Community Moderator
eu84, you don’t need to submit the application via a different browser. I’d just like to check if the “Employment” field still appears as a header no matter the browser you’re using.
- eu842 years agoExplorer | Level 4
Yes, it still appears as a header in the Edge browser, as well.
- Rich2 years ago
Super User II
eu84 wrote:
I am using Chrome when it fails ... it still appears as a header in the Edge browser, as well.
Keep in mind that both Chrome and Edge are essentially the same browser. They're both built on Chromium, so if you have a web page error in one of them, there's a good chance you'll have it in the other as well, as they both render pages the same way.
... it appears that the "Employment" Header title is a required field, but it's just a label, no input field ...This appears to be an issue with how the page is rendering in those browsers. There is no input field. What you should be seeing is a link below Employment which says Add Another that, when clicked, expands a series of fields for entering employment information.
This is how it appears with Firefox:
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!