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kettrj's avatar
kettrj
New member | Level 2
5 months ago

I'm on a Basic account, and can't find my past invoices, and receipts.

I appreciate that this thread is a couple of year sold but as of two months ago I am no longer able to view my invoices and get the same message "No payment or billing activity Invoices and receipts ...
billing
Payments
upgrades
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kettrj's avatar
kettrj
New member | Level 2
5 months ago

Also, meant to add that the transaction ID on my bank statement is 11 digits long and the DB finder insists I enter 12 digits.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi kettrj!

    Hope things are going smoothly! Just wanted to check if you still need a hand. If all's well, feel free to share what did the trick.

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