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emsreviewsbooks's avatar
emsreviewsbooks
New member | Level 2
4 days ago

I'm trying to upgrade but it says my account is already using the Plus plan.

I've been using the dropbox basic plan for years, but decided to upgrade to the Plus plan. I got an error when trying to upgrade, but it shows my account plan as Plus. It's saying that I'm out of sto...
Dropbox Plus
Payments
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upgrades
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 days ago

Hi there, emsreviewsbooks, let's see what we can find about this! 

Could you visit your plan page, and let me know what it reports there? 

Also, if you check with your payment vendor/bank about this do you have any Dropbox-related charges? 

Let me know more, and we'll take it from there!

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