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Ekaterina4's avatar
Ekaterina4
New member | Level 2
4 months ago
Solved

I'm trying to upgrade to a 200GB plan for 2.50€/month, but I only see the 2TB subscription instead.

Hi! cannot subscribe for 200gb 2.50eur in month. When i tap on the button "get 200gb", i see the the promotion to buy 2Tb instead 200gb. Need help pls
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Plans
Promotions
  • Megan's avatar
    Megan
    4 months ago

    Hey all! Thanks for reporting this to us. 

    I checked with our Team about this, and it looks like it was a temporary issue that should have now been resolved. 

    Can you try the link again in order to purchase the plan, and let me know how it goes?

    Thanks!😇

Ekaterina4's avatar
Ekaterina4
New member | Level 2
4 months ago

the second screenshot - after push the button "get 200gb". But after i pushed there is another proposal - to get 2000gb for 11.99eur

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Thanks for the screenshots, Ekaterina4! I’ve gone ahead and opened a ticket for you, since we’ll need to check this internally. 

    Can you please open the inbox of your Community email address and reply to my email?

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