Forum Discussion

jerrydonato's avatar
jerrydonato
New member | Level 1
2 years ago

Is it better to have 2 Plus accounts or a Family one?

I have an individual plus account. My wife needs a Dropbox plus account.  No other family members. It seems more cost efficient to have two individual plus accounts rather than a family account. The ...
Dropbox Family
Dropbox Plus
Plans
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for reaching out to us, jerrydonato.

This is basically up to you, but with the Plus accounts you'll have 2 TB of space each, while with the Family plan you'd be sharing 2 TB with each other, so I guess that would be more efficient in that sense.

We do appreciate your feedback on the support options as well and I'll make sure to pass it on to the team.

Let me know if you have any additional questions.

  • jerrydonato's avatar
    jerrydonato
    New member | Level 1
    2 years ago

    Is there a phone number for costumer service. your oveseas chat is not very good!

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Sorry for jumping in here, jerrydonato. Phone support is currently available to paid Business teams. 

      However, if you have any further questions, we’d be happy to help you.

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