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Forum Discussion
Gleb K.1
4 years agoNew member | Level 2
Is it possible to pay for a Dropbox subscription for users from Russia?
Hello! Is it possible to pay for dropbox subscription for users from Russia? I've failed to pay for Plus subscription with Mastercard and Visa cards of russian banks, they are not more applied for foreign transactions. I've also failed to pay for Plus with Union pay credit card.
Other users from Russia and dropbox team, tell please is it a way for users from Russia make payments for subscription?
29 Replies
Replies have been turned off for this discussion
- ru-tf4 years agoExplorer | Level 3
Hi Nancy, thanks! I'm replying as requested.
- tridaktna4 years agoExplorer | Level 3
Hello, I have the same problem, could you please help me? I can't just try to change the card for the card of another bank, the sistem says that "we have tecnical problems" and it lasts for several weeks that I'm trying to change the billing options. I think that this option is closed for users from russia now, but may be there are some ways to help me?
- Bahmet4 years agoExplorer | Level 4
guys all Russian users have this problem, include me. Can you try to find alternative payment system for us? because Mastercard, Visa, PayPal not working for us anymore/
- Anna Grinevich4 years agoExplorer | Level 4
Hello, due to the blocking of Russian Visa and Master card, I cannot pay for my account. I do not yet know legal possibilities to pay foreign bills. Maybe you can give me some advice?
- Princess34 years agoNew member | Level 2
Good afternoon. I am very worried.
1. How to pay for Dropbox from Russia? After the imposition of illegal sanctions?
2. What will be the files after a long period of no payment from me? Will they not be removed? How to leave them?
3. How long can I not pay?
4. Can I pay with Bitcoin?
Thanks for the answer. I hope you understand the situation.
I am not responsible for the war. - Anna Grinevich4 years agoExplorer | Level 4
Good day, I am very worried about my data in the Dropbox. Recently I have no legal ways to pay for my plus account. What are the consequences for not paying? How long my data will be stored without payment? Can I pay with Bitcoin? Thank you for the answer.
- Anna Grinevich4 years agoExplorer | Level 4
I have the same problem. Whom can I email to solve it?
- AnnaSin4 years agoExplorer | Level 4
I need the resolve this problem too, please contact with me in my assigned email @hannah
- AnnaSin4 years agoExplorer | Level 4
I need this account keep working, support answer nothing and now i cant have a support because loose my paid account, please contact with me if you have some idea how to pay from Russia.
- Outsider454 years agoNew member | Level 2
How do I pay plus if I live in Russia? And how do you plan to solve this problem?
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