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suye_qishi's avatar
suye_qishi
Explorer | Level 3
2 months ago
Solved

Is the upgrade and increase of quota immediate after purchasing a Plus or Professional plan?

I want to use it individually. Can Plus and Professional users purchase 1 TB of storage space at once? Is 1 TB the maximum, or can it be purchased multiple times based on increasing storage needs? ...
Plans
Storage space
upgrades
  • Megan's avatar
    Megan
    2 months ago

    Hi there, suye_qishi​ welcome to our Community!

    With Dropbox Plus and Professional, you get 2TB and 3 TB of storage respectively. Once you upgrade your subscription the storage space is a one-time addition that's immediately visible on your account. 

    In regards to your second question, keep in mind that an individual could purchase our Standard plan with 5TB of quota, however you'd still need a minimum of 3 licenses. You don't have to utilize them if you don't want to, but the storage is pooled for all team members to use collectively.

    If you have any more questions, I'll be one post away!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi there, suye_qishi​ welcome to our Community!

With Dropbox Plus and Professional, you get 2TB and 3 TB of storage respectively. Once you upgrade your subscription the storage space is a one-time addition that's immediately visible on your account. 

In regards to your second question, keep in mind that an individual could purchase our Standard plan with 5TB of quota, however you'd still need a minimum of 3 licenses. You don't have to utilize them if you don't want to, but the storage is pooled for all team members to use collectively.

If you have any more questions, I'll be one post away!

  • suye_qishi's avatar
    suye_qishi
    Explorer | Level 3
    2 months ago

    I saw an article in the Help Center stating that Plus and Professional users can purchase a one-time 1TB storage upgrade. Is there a limit on how many times this can be purchased?

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 months ago

      Hey suye_qishi thanks for the clarification! 

      So, if you're already using a Dropbox Plus, Professional, or Essentials plan you can indeed purchase a one-time 1TB add-on. You can only acquire it once.

      Here are the steps on how to purchase it. Always here if you need further help! 😊

      • suye_qishi's avatar
        suye_qishi
        Explorer | Level 3
        2 months ago

        Thank you very much for your answer

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