Forum Discussion

KarimFiorelli's avatar
KarimFiorelli
New member | Level 2
9 months ago

Issues with refund and support after downgrading to Basic account

Hi everyone,   I’m hoping to get some advice or hear from anyone who might have faced a similar situation. Here’s a brief overview of my issue:   I was a Plus user for almost a year, and I ha...
cancellations
Payments
Refunds
KarimFiorelli's avatar
KarimFiorelli
New member | Level 2
9 months ago


The ticket number was: Ticket #24925916

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 months ago

    You need to put that on the ticket you have just sent them as I said because this page isn't linked to Support requests - they will have no idea you've posted here. 

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