Learn how to make the most out of the Dropbox Community here 💙!
Forum Discussion
newuser2
4 years agoExplorer | Level 3
Lenovo 100GB offer - new laptop - new account
Hi I purchased a new Lenovo Laptop. I saw a popup offer for 100gb for 12 months free.
The software was pre-installed on my laptop - Lenovo Vantage.
I created a new account with a new email addres...
nashiareeba
4 years agoExplorer | Level 3
Hi,
I got a new Lenovo laptop and I got a prompt to get Dropbox and get 100gb. I downloaded Dropbox and registered but didn't get the 100gb. It's still at the basic 2gb plan.
Please help, I want that 100gb.
Rich
Super User II
4 years ago
nashiareeba wrote:
I downloaded Dropbox and registered but didn't get the 100gb. It's still at the basic 2gb plan.
Did you download Dropbox on your own, or did you do it through the app that was preinstalled on the computer? You have to use the app that comes preinstalled in order to be eligible for the bonus space.
- nashiareeba4 years agoExplorer | Level 3
It automatically opened Dropbox and then I registered.
- nashiareeba4 years agoExplorer | Level 3
Please help, I want that 100gb
- Mark4 years ago
Super User II
If you used Dropbox that was already installed and not one you downloaded you also need to have completed the www.dropbox.com/gs promo AND not have had bonus space before
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!