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Esa Vokshi's avatar
Esa Vokshi
Explorer | Level 3
10 months ago

Lost access to subscription and files after account deletion

Sure! Here’s a message you can post in the Dropbox community:   Subject: Urgent: Lost Access to Subscription & Files After Account Deletion   Hi everyone,   I really need help. I had a Dr...
account access
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Esa Vokshi's avatar
Esa Vokshi
Explorer | Level 3
6 months ago

I tried my old e-mails and they delete it and i can't get in, i have to register me new ... I dont know what to do also .. I am very sad it was a lot of work from me .

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey Esa, just to make sure I have this right, do you mean that you were a member of a Dropbox team and lost access to your account and files, when the admin removed you from the team?

    Because you mentioned that the person who invited you to the team now has your data.

    If this is what happened, then the admin probably transferred your data and deleted your account.

    Have you contacted this person to ask them to share the files back to you?

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