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popantipop's avatar
popantipop
New member | Level 2
7 months ago

My business account was downgraded despite a recent upgrade

Hello Dropbox Community, I’m a long-time Dropbox Business user with approximately 9TB of data stored. On May 17, I upgraded from the legacy Business plan to the new Dropbox Business plan, which exp...
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popantipop's avatar
popantipop
New member | Level 2
7 months ago

Thank you for being so helpful. 

My ticket # is 25131361

 
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Thanks for the ticket ID, I've gone ahead and prioritized it in our system in order to expedite matters on your behalf.

If there's anything else we can assist with, feel free to reply back here!

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