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bapt's avatar
bapt
New member | Level 1
2 years ago
Solved

My extra quota promotion ended without notice

Hello community, I'm reaching out today because a few years ago, I got offered 50Gb of storage for free for an unlimited period of time. I am still using it until a few days ago, where I started to...
Promotions
Storage space
  • bapt's avatar
    bapt
    2 years ago

    Oh... my bad... now realizing that this is with another Storage provider.

    Very sorry for disturbing you. Will close this. Thanks

bapt's avatar
bapt
New member | Level 1
2 years ago

Hello Jay ,

Thanks for taking the time to have a look.

In the page you provided, it's written than I have earned 3.74Gb bonus, but there is no reason that explains why (I have no referral). I guess this explains why I have 5.74Gb available, instead of 2Gb.

But I swear I had 50Gb available for years. Can you help?

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    There isn't a 50 GB promotional offer that lasts forever on our system. Do you recall who promotion you activated originally, or if it was from a specific provider?

    • bapt's avatar
      bapt
      New member | Level 1
      2 years ago

      Oh... my bad... now realizing that this is with another Storage provider.

      Very sorry for disturbing you. Will close this. Thanks

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