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jomspatawag's avatar
jomspatawag
Explorer | Level 3
2 years ago

Need to cancel a subscription for an account (Gmail) that's already deleted.

This account was made by our previous staff under her Gmail. She resigned and her email ID was deleted before we realized that she did not cancel her monthly subscription. Now this email address can ...
billing
cancellations
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jomspatawag's avatar
jomspatawag
Explorer | Level 3
2 years ago
Hi @Megan,

Here's my ticket number: 23825693
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey jomspatawag, thanks for the heads up! 

 

It seems your email was mistakenly caught into our spam filter, so I created another ticket on my end for you. 

 

Feel free to check your emails, and I'll see you there. 

 

Thanks! 

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