Forum Discussion

vostergallardo's avatar
vostergallardo
New member | Level 2
3 years ago

Not able to join Professional team

Hi there,   I am trying to join the Rekordbox Professional team on dropbox and I get the following error: "You cannot link your Dropbox account to our team. Your account may already be connected t...
dropbox business
Dropbox Pro
Onboarding
Plans
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey vostergallardo, sorry to hear about this.

 

Could you please send us a screenshot of the exact error you're getting?

 

Were you part of a Dropbox for Business teams account in the past or invited to one perhaps?

 

Let us know and we'll take it from there.

  • vostergallardo's avatar
    vostergallardo
    New member | Level 2
    3 years ago

    Hey Walter,

     

    This is the screenshot:

    I was never part of a Dropbox for Business teams account.

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for the screenshot vostergallardo - much appreciated.

       

      I'm afraid I'll have to redirect you back to Pioneer Dj and/or Rekordbox's team for further assistance as this part of their onboarding process. 

       

      Let us know of any updates!

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