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ewanmillard's avatar
ewanmillard
Explorer | Level 3
3 years ago

paid for upgrade, haven't received an upgrade

okay, as I'm a student I used unidays 30% off yearly subscription plan, when I did this I was logged into my dropbox account and I paid for the upgrade for 6.99 a month. since paying for it, I have received no upgrade, I also have not got any emails confirming any payment, the only evidence I've got is a bank transaction, even on the dropbox "billing" page it says there is no activity.

someone please help!!!

Payments
Plans
upgrades

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey ewanmillard, please make sure to reply back to my message from your email address, and I’ll look into your request.

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