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MikSchreuder18's avatar
MikSchreuder18
Explorer | Level 3
2 years ago
Solved

Payed for the subscription, didnt get the upgrade

Hi there,   An hour ago i've purchased the Dropbox Plus subscription. 119,88 euro's are gone from my bank account, but I did nog recieve the Dropbox Plus update. It still says that I have no ...
billing
Dropbox Plus
Payments
Plans
upgrades
  • Hannah's avatar
    Hannah
    2 years ago

    Great, thanks MikSchreuder18!

     

    I just emailed you, so I'll see you there.

NadT's avatar
NadT
Explorer | Level 3
2 years ago
P.s. I am certain I upgraded this account because I can see it in my Dropbox app it is telling me I have 3 TB storage for the Abo but in the Overview and Emails it is reminding me to upgrade because it seems to be only 2 TB.
NadT's avatar
NadT
Explorer | Level 3
2 years ago
It is a bit confusing: in Dropbox app it says "Dropbox Plus" on the landing page and then if I click on Abo it says "you current Abo professional"

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