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victoriajbagley's avatar
victoriajbagley
Explorer | Level 4
1 year ago

Please help me cancel an account tied to a monthly credit card payment

I have tried the transaction look up tool. I have logged in to my personal account. I've even tried a previous account that was likely with an old employer. I have no idea how you continue to charge ...
billing
cancellations
Payments
victoriajbagley's avatar
victoriajbagley
Explorer | Level 4
1 year ago

Has anyone been able to use the transaction look up tool if their credit card expiration date has changed? My card is still being charged but I've been sent a new expiration date so I'm unable to look it up. When I go into my account, it says that I have no charges or history. I'm guessing it might be charged to an old email address that I no longer have access to.  My most recent charge was $19.99 on 3/30 to a Visa - [removed]. 

Thank you so much for any advice or help you can provide. 

 

Victoria 

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