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shady mohamed's avatar
shady mohamed
Explorer | Level 3
4 years ago
Solved

problem in my credit card billing

hello    my credit card expire date is on 07/2022 which means that it still valid until 31/7/2022   so why i cannot pay my subscription for period from 27/6/2022 to 27/7/2022 ??   i tried...
billing
Payments
Plans
  • Nancy's avatar
    Nancy
    4 years ago

    Hmm, I see. 

     

    Do you have any other payment method available perhaps, or even PayPal, so that we can give that a go, as a test?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hmm, I see. 

 

Do you have any other payment method available perhaps, or even PayPal, so that we can give that a go, as a test?

shady mohamed's avatar
shady mohamed
Explorer | Level 3
4 years ago

ok 

 

i tried different card and it worked 

 

thank you 

 

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Perfect! I’m glad that worked. 

     

    I’ll be around the forum, if you need something else.

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