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Mark Eby's avatar
Mark Eby
New member | Level 2
2 years ago
Solved

Update payment info (new credit card) but there is no billing there.

I have a Plus plan with 2GB and Dropbox help says to click on my initials, select settings, and then select billing. When I select settings, THERE IS NO billing on the resultant page. Have looked everywhere. Not sure what to do.

billing
Dropbox Plus
Payments
Plans

5 Replies

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  • scxgf's avatar
    scxgf
    New member | Level 2
    2 years ago

    Holy Crap!!!! I got to the PLAN page and I have a FREE account,. The Basic Account! I have been paying $120/ year to you for a FREE account of 2GB of storage and I'm using LESS than 4 GIGABITES. This is robbery, theft, misrepresentation of product sales. I need to talk to someone RIGHT NOW

  • Mark Eby's avatar
    Mark Eby
    New member | Level 2
    2 years ago

    Now I'm REALLY confused -- they are asking me to update my payment info, but the card I'm using doesn't expire until 9/25, over a year from now!

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