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Forum Discussion
subscription plan charged twice a month - both through google subscription and dropbox directly
Hello! I have noticed that my subscription plan is being charged twice a month - though google subsciptions and as direct payment to dropbox. I havent received any refund, but I have blocked the paym...
Mark
Super User II
Super User IIThat means you have 2 accounts - one you are paying via card and one you are paying via GooglePlay.
You need to log in to the account you are playing via Google (my guess is its your store email address) and use that.
Remember that it has to be EXACTLY like the email on the store. So gmail.com and @googlemail.com are different as an example
Did not work for me - i am logging in to Dropbox via Google, then with email and password, and it is still the same
- Mark
Logging in via Google doesnt mean you are charging that via Play - you have two accounts. You need to work out which is the second and log in to that.
Thank you for a quick reply. On the same time, I am absolutely sure that I dont have two accounts - I can see in the dropbox payments history, that payments were accepted both via google play and directly from card in November - I just did not notice that. After that, in the payments history I have only one payment directly from card in January - and in reality there are two more in January (?!?) and one more in March through Google - but not listed in Dropbox account payments history (reminding - there is a google play payment in dropbox payments history in November but not later).
