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Suspicious email about a charge?
I received this email today and don’t know what to make of it. I definitely didn’t buy what is in the invoice. The email this came from is non-reply@dropbox.com. It has the drop box logo and at the bottom of the page it says Dropbox invoice but everything in the email says PayPal. I took screenshots I wish I could upload on here to show.
To: PayPal User
billing.receipt@PayPal.com
From: no-reply@PayPal.com
Issued March 24, 2023
Confirmation of Dogecoin (DOGE) purchase:
$634.83 via PayPal. Funds will reflect in account
Title within 24 hours. For refund or cancellation,
contact support at: +1_(888) 510-8004
Hi dmccandless Megy86 and Kennymb5384
Thanks for reporting this. If you could forward these emails to abuse@dropbox.com we will be able to look into this matter in further detail.
Regards,
Ben
35 Replies
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- Thats interesting. Thanks for the reply. So that's how that scam works is you call them and give them your information?
I got an email from dropbox@support.com giving me an invoice for $789.40. Today is March 27th, 2023 and the email says I paid the invoice on March 28th, 2023. I have absolutely no card associated with my dropbox account and I never have had a paid membership. The email looks like is from dropbox.com and even has links to the dropbox website. Here is the email:
Someone please help me, I need to know if this is real or not because I have no idea who is paying for this. It was sent to my email that is the same email is use for my (free) dropbox account. When I called the number, it sounded like the man was running or biking, and he asked me to download anydesk.com which is a software to control other peoples computers. I hung up right then. Someone please help me, Im worried it will charge me tomorrow somehow.- Rich
Super User II
Tiffany08 wrote:
Why did my links get deleted?Perhaps because they contained transaction numbers, or a scam phone number? I didn't delete them so perhaps one of the Dropboxers did.
Those screenshots clearly look like a scam to me. They're not invoices from Dropbox themselves (meaning, an invoice for the Dropbox service). I also called the phone number listed on one of them out of morbid curiosity, since Dropbox doesn't have a phone number for their help desk, and it was clearly a scammer group. I called the number twice and they gave me a different company name each time when I asked.
- Hi Megan we haven’t heard back from you? Please confirm what you would like us to do?
- Why did my links get deleted?
- I received the exact same email
removed links
- Rich
Tiffany08 wrote:
I would if I had that optionThat's been an issue for a while. I think you need to be Level 3 or higher on the forums. Simply put, you likely haven't posted enough. I think the limit was raised due to spammers abusing it shortly after these new forums went live.
You could upload the image to your Dropbox and share a link, or you could use an image hosting service like Imgur or Gyazo.
- I would if I had that option
