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Suspicious email about a charge?
I received this email today and don’t know what to make of it. I definitely didn’t buy what is in the invoice. The email this came from is non-reply@dropbox.com. It has the drop box logo and at the bottom of the page it says Dropbox invoice but everything in the email says PayPal. I took screenshots I wish I could upload on here to show.
To: PayPal User
billing.receipt@PayPal.com
From: no-reply@PayPal.com
Issued March 24, 2023
Confirmation of Dogecoin (DOGE) purchase:
$634.83 via PayPal. Funds will reflect in account
Title within 24 hours. For refund or cancellation,
contact support at: +1_(888) 510-8004
Hi dmccandless Megy86 and Kennymb5384
Thanks for reporting this. If you could forward these emails to abuse@dropbox.com we will be able to look into this matter in further detail.
Regards,
Ben
35 Replies
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- There is something really important missing from Megan's reply. And that is where you want me to send it to.
- I’m having trouble adding a screenshot on mobile would I have to do it on desktop? It seems to be from a official Dropbox domain considering I have emails from the same domain stating my password change and logins.
- Megan
Dropbox Community Moderator
Hi nicklato12 & Tiffany08, thank you both for reporting this!
Could you send me a screenshot of the email you received, and also confirm the email address it came from? Is it coming from an official Dropbox domain?
Just make sure none of your personal info is visible in the screenshot, such as email address.
Keep me posted!
How is it "obvious"? I already forwarded the email to Paypal's phishing alias.
Initial email shows that it came from 'no-reply@dropbox.com' and if you select "reply" to see the return email, it is replying to 'no-reply@paypal.com'
- Rich
Super User II
Kennymb5384 wrote:
This is the one I received. Same amount, and it said it is: Confirmation of Dogecoin (DOGE) purchase
Obviously not an invoice from Dropbox. I'd report it to PayPal as a scam.
This is the one I received. Same amount, and it said it is: Confirmation of Dogecoin (DOGE) purchase: $634.83 via PayPal. Funds will reflect in account within 24 hours. For refund or cancellation, contact support at:
+1 (888) 510-5776- Rich
dmccandless wrote:
Just received the exact same email.
That's not an invoice from Dropbox. That's someone sending you an invoice (legitimate or not, I can't answer) using the Dropbox Invoice service. If you don't know the sender, be sure to research it thoroughly before making a payment.
- Possibly a glitch or spam? Yahoo verified the sender of the email so I’m super confused
Just received the exact same email.
