Forum Discussion

Ghostwriter's avatar
Ghostwriter
Helpful | Level 6
3 years ago

Transfering ownership of a family plan?

Hi   We have a family plan and the family manager is no longer able to continue in that role for serious health reasons. What we need to do is transfer ownership so that one of the other members wi...
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GKj's avatar
GKj
New member | Level 2
3 years ago

Having the same situation as did @Ghostwriter back in February, I'm wondering, have Dropbox been able to advance the matter or even considering a solution?

Ghostwriter's avatar
Ghostwriter
Helpful | Level 6
3 years ago

Hi GKj, I'm sorry to hear you are going through this. I don't think there have been any changes to the way Dropbox operate, but hopefully this will remind them that this is likely to become an issue that they need to have a better and more helpful policy around.

 

The only positive in our situation was that the family account had recently been renewed so there was some breathing space to try and deal with the issue at a later date.

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