Forum Discussion

Ghostwriter's avatar
Ghostwriter
Helpful | Level 6
3 years ago

Transfering ownership of a family plan?

Hi   We have a family plan and the family manager is no longer able to continue in that role for serious health reasons. What we need to do is transfer ownership so that one of the other members wi...
Account Settings
Dropbox Family
Payments
brianrenata's avatar
brianrenata
New member | Level 2
2 years ago

hi, i hv the same issue, now that our supervisor is resigning, she want to pass the family manager to other member is not possible...we have another problem to invite the new person to replace her, because the new supervisor previously had subscription but he said already canceled it...still unable to accept invitation. dropbox you can do better than this.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey brianrenata, sorry to see that you're having this issue.

 

Here's a list of reasons why someone can't join a Family plan; can you have a look and see if you can find the reason in your particular case?

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