Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Eckerr's avatar
Eckerr
Explorer | Level 3
4 years ago
Solved

Trying to contact support, but can't send the form

I'm trying to contact support concerning a restitution by using the contact form on the website. I've filled in all fields, but when clicking send, nothing happens. I've tried this in two browsers: Safari & Firefox, but neither work.

billing
cancellations
Plans
  • Megan's avatar
    Megan
    4 years ago

    Hi Eckerr, I just sent you an email, in order for us to have a closer look into this. 

     

    Reply back to me, and we'll take it from there. Cheers! 

31 Replies

Replies have been turned off for this discussion
Show More
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey aaronzrn11, it's been more than 7 days since you were deleted from the team, right?

     

    If that's the case, I'm afraid that the admin won't be able to restore you.

     

    You can see more info about the process here.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!