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roos123's avatar
roos123
New member | Level 2
5 months ago
Solved

Unexpected charges on my credit card from an unknown account.

Hello, I am in the same situation of user Robert H.73 6 months ago (Discussion title: Fraudulent Credit Card charges?). I have a Basic Free account with Dropbox (3.75 GB), but on [removed by modera...
billing
Payments
Refunds
  • Megan's avatar
    Megan
    5 months ago

    Hey roos123!

    Great job! I've located your ticket number reference in our system.

    And agent will be with you shortly. Thanks a bunch!

roos123's avatar
roos123
New member | Level 2
5 months ago

Thanks for your comment Rich. At the moment, I locked my card, and I notified my bank, which suggested that I contact Dropbox first. I will order a new card once the issue is solved.

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