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Forum Discussion
mkalichman
3 years agoHelpful | Level 5
Update billing info email, but I have a Dropbox Basic account.
I am confused by the message I received from Dropbox asking for me to update my billing info. Here's the message:
"Your credit card is expiring at the end of the month!
To keep your Dropbox a...
- 3 years ago
Hi mkalichman, as you're on a Dropbox Basic plan, and you're not on any trial or paid plan, then you can ignore the email, since it won't try to charge you.
Jay
Dropbox Community Moderator
3 years agoHi mkalichman, as you're on a Dropbox Basic plan, and you're not on any trial or paid plan, then you can ignore the email, since it won't try to charge you.
mkalichman
3 years agoHelpful | Level 5
Thanks Jay. That's good to know, but it still leaves the question of why the message went out as written in the first place. Perhaps you could pass the word up the line to have someone see if they can tighten things up on communications? As it is, this makes me wonder about attention to detail at Dropbox!
Mike
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