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peterca's avatar
peterca
New member | Level 2
2 years ago
Solved

Viewer history of old files previous to upgrading to Professional?

I'm thinking about upgrading my "Basic" account to "Professional".  It notes that "Professional" would enable viewer history of files to display when others have accessed your files.  My question is ...
  • Megan's avatar
    2 years ago

    Hi peterca, welcome to our Community!

     

    Viewer history isn't retroactive, which means it takes place the moment you upgrade your account, moving forward. 

     

    I hope this clarifies. 

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