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Arpher's avatar
Arpher
New member | Level 2
1 month ago

Why do I no longer have the 100 GB of space my device received?

Application Affected (Dropbox Storage.) Device Acer Operating System/Browser (if using the web) (Windows 10) Question or Issue Why was my account device got removed and reduced?.
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Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi there, Arpher, thanks for posting your question to our Community!

From what I can understand from the screenshot you posted, you had a 100 GB promotion from your Acer device.

These promos, though, only last for a specific amount of time; this one lasts 12 months. So, this message indicates that the promo expired.

I hope this clarifies things, but if you have more questions, let me know!

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