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write2nirav's avatar
write2nirav
Explorer | Level 3
2 years ago

Why do new Business customers get a lower pricing?

Hello,  I am dropbox user for over 4 years now, I am using Standard plan for my 4 member team where I am being charged $720 annually for 5 TB space. Where as the same plan under new business plan i...
billing
dropbox business
Payments
Plans
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the additional information write2nirav 

 

I can see that the expert who's looking into your case has responded to your ticket, so I'd recommend getting back to them for further assistance on this as they'd be better equipped to help further at this point. 

write2nirav's avatar
write2nirav
Explorer | Level 3
2 years ago

They are simply wasting time or thinking that we customers are foolish. The pricing is clearly mentioned on the website at $12 / user / month and they are telling me that its already a reduced pricing. I dont understand that are they so innocent and unaware or they think we customers are fools.

 

 

 

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