Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

write2nirav's avatar
write2nirav
Explorer | Level 3
2 years ago

Why do new Business customers get a lower pricing?

Hello,  I am dropbox user for over 4 years now, I am using Standard plan for my 4 member team where I am being charged $720 annually for 5 TB space. Where as the same plan under new business plan i...
billing
dropbox business
Payments
Plans
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey write2nirav, thanks for the screenshot.

 

While we do appreciate your feedback, I assure you that there's no such intention and since you're already in contact with our support team, please make sure to direct any concerns or issues to them.

 

If there's some kind of mistake or discrepancy, they'll be able to forward the case to the appropriate team, for you to get the appropriate answer/solution.

 

Thanks.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!