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Megabyte's avatar
Megabyte
Explorer | Level 3
5 years ago
Solved

Can I disable 2FA on my account?

I have been using Dropbox without 2FA for years but my iPhone had to be restored and I am now not able to use Dropbox unless I use 2FA. The problem I have with Two-factor is that I do a lot of trav...
account access
Account Settings
security
  • Daphne's avatar
    Daphne
    5 years ago

    Thanks for the additional info Megabyte!

    If you created your Dropbox account through the "Sign in with Apple" option, then you can create a Dropbox password for your account from your account settings page here.

    Setting a Dropbox password will allow you to use either option to sign in. To use your Dropbox password, you would just sign in by entering your credentials under the "Sign in with..." options.

    Let me know if you have any other questions!

Elixir's avatar
Elixir
Star | Level 19
5 years ago

You have to scan the QR code only once when seting up Authy. You can setup the 2FA using a desktop browser before travelling. Next time you need to login, open Authy and copy the 6 digit number and enter in the Dropbox 2FA login prompt. Are you not using the Dropbox app in your iPhone? In that case you don't have to login every single time. 

Megabyte's avatar
Megabyte
Explorer | Level 3
5 years ago

Thank you very much.   Yes, I was using Dropbox app on my iPhone but I got locked out and had to restore. When I went to Dropbox, that is when they said I had to have 2FA.

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