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Forum Discussion

colintr's avatar
colintr
Explorer | Level 3
2 years ago
Solved

Can I sync two personal accounts on one computer?

I have 2 separate dropbox accounts. One is my personal account and one is my Dropbox Plus account for my work (they use separate email addresses). I want to be able to have both dropboxes available a...
Account Settings
desktop
Multiple Accounts
sync
  • Megan's avatar
    Megan
    2 years ago

    Happy to see that your issue is now resolved colintr!

     

    If you need something else, please let me know and I will be more than happy to help every step of the way! 😀

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

You can log out of the Dropbox desktop application using these steps. Afterwards, you can sign into your Plus account from there.

colintr's avatar
colintr
Explorer | Level 3
2 years ago

thanks, but when I sign out of the desktop app, the app appears to quit, then after a while it opens a window to sign in, but when I click on the sign in button it automatically signs me back in to my personal account without asking for my log in details so I can't switch the profile over to my plus account. How do I get the app to launch without automatically signing back in?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey colintr, can you send us a screenshot of what you're clicking on, before the app automatically signs you into your personal account?

     

    Just make sure to hide any personal info, like your email address, from the screenshot.

    • colintr's avatar
      colintr
      Explorer | Level 3
      2 years ago

       

       

       

       

      Hi, these screen shots show the steps I'm going through to log out

      Thanks

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Thanks so much for the screenshots, colintr, this is super helpful!

         

        If you go to your account settings online and click the trash can next to the particular computer in the "devices" section, to unlink it from your account, are you then able to sign in with your other account's credentials on the app?

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