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Forum Discussion
Cannot move files when trying to merge old Dropbox folder with new Dropbox folder.
After running the Windows update from 12/13/22 I had to reinstall Dropbox. When I tried to use my old Dropbox folder I could not because it said there was already one there. So I had to place the n...
Yes and on that example I have a valid file. But there are others where the only file "remnant" I have is the file in the old folder that tells me that I need to move it to my dropbox folder to be able to open it. It seems like if I could somehow get the old folders inside of the umbrella of the new Dropbox folder that maybe those releases of the "locked" files might be unlocked. But I have no idea which is why I have about a month on this problem!
Thank you for your help.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi USMCSGT323, and sorry for jumping in here.
Do you mind if we open a ticket for you, so that we can look into your Dropbox account and investigate this further?
