Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Death of my daughter
How do I speak to a HUMAN?
So sorry to hear of your loss.
You need to follow https://help.dropbox.com/accounts-billing/settings-sign-in/access-account-of-someone-who-passed-away
4 Replies
Replies have been turned off for this discussion
- Mark
Super User II
So sorry to hear of your loss.
You need to follow https://help.dropbox.com/accounts-billing/settings-sign-in/access-account-of-someone-who-passed-away
- Mark, that link is to no use. The link to raise a ticket isn’t working, so I (who are in the same position) can not contact Dropbox. Any idea what to do ?
- Mark
That link does work, but, it may not if you are logged in. Make sure you go to the web address via a device/browser not signed in - or, use an incognito/private window.
- Thank you SO much Mark, I managed to raise a ticket now 🙏
