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Forum Discussion

PLPL's avatar
PLPL
Helpful | Level 6
2 years ago
Solved

Desktop app on Mac crashes when trying to link a second account

Hi I was using Dropbox Beta with the new cloud storage location in Ventura. I had both personal and business account on the desktop app. Things were working mostly ok, but I was having some issues ...
Account Settings
desktop
Mac
Multiple Accounts
  • PLPL's avatar
    PLPL
    2 years ago

    all sorted. turns out i had been downloading the beta. needed to untick the Early Access

stephenneal's avatar
stephenneal
New member | Level 2
2 years ago

I'm having the same problem.  I am unticked from Early Access.  I have restarted my Mac.  I have restarted Dropbox and opened from Applications folder.  Every time I try to link my 2nd account it creates the folder, then crashes and deletes it.  I'm on a new MacBook Air M3.  

 

I even uninstalled / deleted Dropbox completely and redownloaded it and still having the same issue. 

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