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PLPL's avatar
PLPL
Helpful | Level 6
2 years ago
Solved

Desktop app on Mac crashes when trying to link a second account

Hi I was using Dropbox Beta with the new cloud storage location in Ventura. I had both personal and business account on the desktop app. Things were working mostly ok, but I was having some issues ...
Account Settings
desktop
Mac
Multiple Accounts
  • PLPL's avatar
    PLPL
    2 years ago

    all sorted. turns out i had been downloading the beta. needed to untick the Early Access

JessRTS's avatar
JessRTS
New member | Level 2
2 years ago

Thanks for letting me know. I'll try an advanced uninstall/reinstall and see how I get on.

I'll also report back if I manage to get anywhere.

JessRTS's avatar
JessRTS
New member | Level 2
2 years ago

Thankfully, the advanced uninstall/reinstall worked. What a relief.

 

I hope it works for you too, angelique_WR.

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